Gmail (channel provider)

Note

Gmail is an outbound/inbound channel provider, not an agent connector. Agents read email activity through the Email Inbox connector, which reads the platform’s own contact timeline.

The Gmail integration lets the CRO and CFO maintain real conversation threads with prospects and customers. Inbound messages flow into the platform, the CRO drafts a reply in the prospect’s voice with the configured Founder DNA match, the Quality Gate validates it, and the response goes out on the same thread — preserving deliverability and conversational continuity.

The CFO uses Gmail for invoice-related back-and-forth where SMS or voice would be too aggressive. Both agents respect the 48/72-hour contact-spacing rules and the AI-disclosure requirement on every external email.

Configuration

Gmail connects via OAuth 2.0 with the gmail.modify scope. The platform stores the refresh token in the per-tenant secrets vault encrypted with KMS. Detailed setup walkthrough lands in a future docs phase.