Shopify

For e-commerce tenants, Shopify is a primary data source for the CFO (revenue recognition, refund-rate runway impact), the CRO (customer reactivation based on dormancy windows and abandoned checkouts), and the CMO (top-product and customer-segment inputs for content and campaigns).

Before you start

• Plan: any plan. Counts as one integration toward your plan’s quota.
• Your store’s .myshopify.com host, for example acme-goods.myshopify.com. Custom storefront domains are rejected; the host must match store.myshopify.com exactly.
• You must be able to approve app installs for the store. The platform requests the read_orders, read_products, and read_customers scopes — it never asks for write scopes. Shopify access tokens do not expire, so there is no refresh; if you uninstall the app, reconnect from Settings.

Connect

1. Open Settings → Connectors and click + on Shopify.
2. Enter the store host in Shop host (store.myshopify.com) and click Authorize account.
3. A popup opens Shopify’s install screen for that store. Review the three read scopes and click Install. The callback verifies Shopify’s HMAC signature and the single-use state token before exchanging the code.
4. Shopify appears under Connected. The platform verifies the token with GET /shop.json (Admin API 2024-10) before saving.

Connector tools

All tools are read-only (read action).

Tool	What it does
get_sales_summary	Revenue, order count, and average order value for a date range
get_top_products	Best-selling products by revenue or quantity
get_inventory_status	Current inventory levels with low-stock alerts
get_customer_insights	Customer segmentation: new vs returning, top spenders, LTV distribution
get_recent_orders	Latest orders with fulfillment and payment status
get_abandoned_checkouts	Incomplete purchases for recovery outreach

Permissions

See Permission model. Only the Read action, the data read scope, and rate limits apply. Abandoned-checkout recovery emails are sent by the CRO through the platform’s email rail, not through Shopify, so they are governed by your outreach and contact-timeline rules rather than this connector’s policy.

Disconnect

Click the trash icon on the Shopify row and confirm; the token is revoked from the vault. Uninstalling the app from Shopify admin → Apps also revokes the token, but disconnect here as well to free the integration slot.