Email Inbox
The Email Inbox connector lets agents read and search email activity that already flows through the platform. Inbound mail arrives via a Cloudflare Email Workers webhook and outbound mail goes out through the platform’s email service; both are persisted to the contact timeline, and this connector reads that timeline directly — there is no external mailbox polling (no IMAP, no Gmail API).
The CRO and CFO use it to summarize recent correspondence, pull full threads before drafting a reply, and search past conversations with a prospect or customer.
Connector tools
| Tool | What it does |
|---|---|
get_inbox_summary | Inbox summary: unread count, recent threads, flagged items |
get_threads | List email threads with filtering and pagination |
get_thread_messages | Get all messages in a specific thread |
search_emails | Search emails by query string |
get_contacts | List contacts extracted from email correspondence |
get_labels | List all email labels/folders |
Configuration
No external service credentials are needed — the connector reads the
platform’s own contact timeline. Read/unread state is not tracked in the
current schema, so unread counts are always reported as zero rather than
fabricated. Detailed setup walkthrough lands in a future docs phase.